Training description

Date: May 19, 2026

Venue: 3^rd Floor, DACCO Building, Anabu II-B, City of Imus, Cavite

Training Objective:

Equip participants with the essential knowledge, behaviors, and advanced skills in customer service to effectively engage with cooperative members—ranging from delivering professional and courteous frontline service to confidently handling complex concerns, personalizing member interactions, and fostering long-term trust, satisfaction, and loyalty

Target Participants:

• Consumer Assistance Team (CAT)
• Frontline Staff (cashiers, tellers, collector, loan officer/staff)
• Supervisors and Managers
• Credit and Collection Committee
• Ethics Committee
• Mediation and Conciliation Committee

UNECO Members: Cash / CETF Utilization: ₱1,800/pax

CASH Payment for Non-Members: ₱2,300/pax

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This is a face-to-face training, and registration will be confirmed for food and slot reservation. No-cancellation, no-refund policy applies.

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Let’s build stronger, more responsive, and member-centered cooperatives—see you there! ????

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???? (046) 419-2882 | 0966-764-3918

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???? Leading Uneco

What will i learn?

• Skilled Training for front liners

Frequently asked question